Think of us as your in-house yet not in-house support. We can assist you in all aspects of your website from design, custom software, online marketing, PPC and more. The monthly service is offered at a discounted rate as well as À la carte. À la carte support is billed at our standard rate and 5 hours of support is the minimum to receive the discount and starts at a 3 month commitment. All support incidents are handled via the web support portal.
This support / service is not limited to the options listed.
- Troubleshooting blank pages
- Fixing E-Mail delivery
- Optimizing & Re-Sizing images
- Updating Software (WordPress, Joomla, Drupal, MIVA & Many Many More)
- Configuring and installing a CDN for WordPress, Ecommerce & More
- Plugin/Module installation (WordPress, Joomla, MIVA, X-Cart, & Many More)
- Checking & optimizing databases (MySQL)
- Module/Plugin configuration, customization and troubleshooting (WordPress, MIVA, X-Cart, & More)
- Checking log files for problems & fixing problems (Error Log, eCom Logs, Update Logs, & More)
Starting Price: $750 / Month
Contact Us Today to get started.
À la carte per-support incident will be billed at $175 per-hour.
All support services are available between the hours of 9am and 5pm PST Monday – Friday.
Emergency support issues that fall outside of these times are billed at $325 per-hour for À la carte support, and $275 per-hour as part of the monthly support plan.